Privacy Policy

At Total Hair Restoration, your privacy and data protection are important to us. We are committed to keeping your personal information safe, transparent, and handled with care, in full compliance with the General Data Protection Regulation (GDPR) and all applicable Irish and EU privacy laws.

1. Who We Are

Total Hair Restoration

Address: The Mall, Malahide, Dublin, K36 X088

Email: info@totalhairrestoration.ie

Phone: 01 963 6900

We are a hair restoration medical provider operating clinics in Ireland.

2. What Information We Collect

We may collect and process the following types of personal data:

Your name and contact information (email, phone number)
Details submitted through our website forms (e.g., consultation bookings)
Medical and health-related information shared during assessments or treatment
Payment and transaction details
Technical information from your device (IP address, browser, cookies)

3. How We Use Your Information

We collect your data for the following lawful purposes:

To provide personalised hair restoration consultations and services
To process your bookings, payments, or financing (e.g., 0% finance plans)
To communicate appointment reminders or important updates
To comply with medical and legal requirements
To improve our services, website, and client experience

We only process your data when we have a legal basis, such as your consent, a contractual need, or a legitimate business interest.

4. Who We Share Your Data With

We may share your information with:

Licensed medical professionals within our team
Approved finance providers (for 0% finance applications)
IT and hosting partners (for secure website operation)
Regulatory bodies were required by law

We never sell your data to third parties.

5. Your Rights Under GDPR

You have full control over your data. Under GDPR, you have the right to:

Access a copy of your data
Correct inaccurate or outdated information
Delete your data (“right to be forgotten”)
Restrict or object to data processing
Data portability (receive your data in a transferable format)
Withdraw consent at any time.

To exercise these rights, email us at info@totalhairrestoration.ie

6. Cookies and Tracking

We use cookies to enhance your browsing experience, understand website traffic, and offer relevant content. You can control cookie settings in your browser or by adjusting our cookie preferences banner when visiting our site.

7. Data Storage & Security

We store your data securely on protected servers located within the European Economic Area (EEA). Access is restricted to authorised personnel only. We take all necessary steps to safeguard your information in line with GDPR standards.

8. How long do we keep your data?

We retain personal data only for as long as needed to provide services, meet legal obligations, and ensure safe medical care. When no longer required, your data is securely deleted.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the date of the latest revision will always be shown at the top.

Questions or Concerns?

If you have any questions or concerns about how we handle your data, please contact:

Data Protection Officer